Tuesday, December 29, 2009
If you have connections or networks you would like IAP2 to draw on in South Africa please let us know firstname.lastname@example.org
The Member Engagement process is continuing for another two months. Over 700 people have logged onto the site to learn more - if you haven't done so yet - please read and send your advice in to assist the Board in their decision-making in March 2010. Log on here and join in the discussion.
It isn't too early to start thinking about and identifying potential organisations and projects for the 2010 Core Values awards. In 2010 there will be a new award to honour and recognise emerging practitioners - individuals new to the field who are demonstrating excellence and promise in their practice. You can read winning applications in the Annual State of the Practice Reports available on line at www.iap2.org
IAP2 HQ wishes you all a Happy and Prosperous 2010!
Thursday, December 17, 2009
If you want to get involved and have something to say see the following:
1. Open Government Dashboard: The Open Government Directive calls for the creation of an Open Government Dashboard to measure progress and impact. Deputy Chief Technology Officer, Beth Noveck is looking for your input, including as to the metrics by which we measure success. Click here to participate.
2. Future of Data.gov: The Open Government Directive instructs all federal agencies to make available high-value data that promote national priorities and improve the lives of everyday Americans through Data.gov. Yet the current version of Data.gov is just the beginning. Chief Information Officer Vivek Kundra asks for your help in shaping the future of this key open government platform. As part of the Data.gov Dialogue, you can download the draft plans, submit a new idea, or comment on someone else’s.
What do you think of this initiative? How do you think it does or doesn't advance public participation?
Tuesday, December 8, 2009
Monday, December 7, 2009
with Webcast Open to All Americans
WASHINGTON – Dec 8th 11:00am ET, U.S. Chief Information Officer Vivek Kundra and U.S. Chief Technology Officer Aneesh Chopra will launch the administration’s comprehensive Open Government Plan, furthering the President’s commitment to increasing transparency and accountability in Washington and ensuring greater access and information for the American people.
This announcement will be streamed live on whitehouse.gov, and will be followed by a web forum where individuals will be given an opportunity to ask questions and offer suggestions about the administration’s Open Government Plan.
WHO: U.S. CIO Vivek Kundra and U.S. CTO Aneesh Chopra
WHAT: Administration Launches Comprehensive Open Government Plan
WHERE: Watch it live and participate at http://www.whitehouse.gov/live
WHEN: Tuesday, December 8
Wednesday, December 2, 2009
Friday, November 27, 2009
IAP2 is delighted to also announce that the support for the online engagement is being provided by Bang the Table. Their support is invaluable and will enable members to have first hand experience of online consultation if you have not had that opportunity yourself previously. Click here if you would like to know more about the range of online services from Bang the Table.
Friday, October 30, 2009
Tuesday, October 20, 2009
Helping get the plan together and providing invaluable advice on some of the technical requirements are Blair McNaughton from the Wild Rose Chapter in Calgary, Alberta Canada and Tim Bonnemann from the Northern California Chapter in San Francisco, USA.
Wednesday, October 14, 2009
IAP2 has established a social networking site for its French Speaking members, friends, colleagues and networks.
If you are interested in sharing your ideas, research, discussions in French please sign on and join the AIP2 Ning Site.
AIP2 has been asked to be in partnership with the City of Clamart to give advice on the organisation of the city's meetings on local democracy.
Civic engagement is a hot topic as Europe gets ready to host the United Nations Climate Change conference in Copenhagen (COP15). AIP2 is involved in helping foster citizen discussion on these critical subject.
Sunday, September 27, 2009
The four women who make up the Canadian Training Collective have set a new benchmark for supporting IAP2. Like previous leadership of training groups such as Twyfords in Australia, the CTC have this year, individually and collectively demonstrated their commitment to IAP2.
Individually: Stephani Roy Mc Callum as Past President of IAP2 was commissioned by the IAP2 to lead the project to develop a new training course (Emotion, Outrage and Public Participation). Through her own company she also provided Silver Sponsorship to this year's international conference and sponsored the tote bags and lanyards for delegates. Jan Bloomfield as President of the Wild Rose Chapter in Canada supported Wild Rose as the Gold Sponsor for the Conference and led the delegation from Alberta - more delegates than from any other State in North America to this year's conference. Gale Simpson is the Training Director of the IAP2 Board and is leading major reforms in training for IAP2 poising it for growth in the year's ahead. Gay Robinson is the elected Canadian member of the IAP2 Training Committee and leading a key area for that committee in financial modelling for licensing fees for the year ahead.
Collectively: The CTC hosted a reception for delegates at the conference and offered a trade table for delegates to learn more about their work. This was topped off with a business card draw for a free place at a training course. The CTC are also piloting a partnership arrangement with IAP2 for training in Vancouver in November on a course they are delivering and have developed. The CTC are also offering opportunities for others in the IAP2 community to be guest trainers.
This model of working co-operatively is very exciting and IAP2 looks forward to seeing more of these type of approaches emerging. The US Training Consortium worked together this year to achieve ACIP credits for US based Certificate training. These are the type of innovations and initiatives a thriving IAP2 training business can offer to the world!
Wednesday, September 23, 2009
"this is a fine example of a community that has kept on keeping on"; "truly inspiring"; "thanks IAP2 for putting on this field trip".
Tuesday, September 22, 2009
The 2009 Core Values Awards winners and finalists were honored at an elegant dinner on Monday, September 21st during the 17th Annual IAP2 conference in San Diego, California, USA.
The ceremony, emceed by KGTV NewsChannel 10 reporter, Lauren Reynolds, included remarks by Geoff Wilson, co-chair of the Core Values Awards Committee and the 2008 Project of the Year Award winner and Marty Rozelle, co-chair of the Core Values Awards Committee and IAP2 President 1997-99.
The Project of the Year Winner is Scarborough Renaissance Partnership, United Kingdom. The Project of the Year Core Values Award is given to projects that have achieved a definable outcome. They must be complete or have significant phases of the project completed. Project awards are presented to the sponsoring organization. John Thompson and Charles Campion were there to accept the award on behalf of the project. John put the challenge and invitation to IAP2 to join with them to partnership and knowledge transfer opportunities and introduced delegates to The Academy of Urbanism.
A Special Innovation Award was introduced for the first time in IAP2 history. Each year going forward, IAP2 will focus on a specific area of innovation in P2 and in 2009, the award focused on the use of technology (social media strategies and Web-based tools). The inaugural Innovation Award winner is the North West Local Health Integration Network, Ontario, Canada for their project to engage the community of Ontario, Canada on health care planning and delivery.
The judges, Geoff Wilson, Dr. Patricia Wilson, Dr. Alice Sui, Chad Foulkes, Lynn Gillette, Sandra McBrayer and Sandy Heierbacher, also bestowed a Special Recognition Award to the Australian Citizens' Parliament, new Democracy project, New South Wales.
The Project of the Year Finalists were:
Dauphin Island Strategic Planning for Sustainability, Town of Dauphin Island, Alabama USA
The Forum Foundation, Washington, USA
The IAP2 Core Values Awards recognizes excellence and innovation in the field of public participation guided by the seven IAP2 Core Values for Public Participation.
Monday, September 21, 2009
President of IAP2, Anne Pattillo told delegates that "sustainable decision making for IAP2 is powerful and deceptively simple. It sits at the foundation of our practice. It requires decision making focused on the future and our hopes, aspirations, concerns and goals. An engagement practice that demands on being clear about the decisions to be made and grounded on the values that underpin the best practice and philosophy of the people involved.
" IAP2's contribution to the need to live more sustainably is and has always been ensuring that the social dynamic has people affected by the decision with the most powerful voice in decision making. Decision making that balances technical, financial and environmental factors with the relativity and richness of life and living.
"Now more than ever the decisions required to make the changes required to adapt and build our family, community and national resilience cannot simply be made in senates and at Council tables but must also be made in communities and in families and at kitchen tables."
Anne welcomed delegates and thanked them for accepting the invitation to come to the conference table and then to lead these conversations all over the world as researchers and practitioners.
We will be blogging throughout the conference ... more to come ...
Saturday, September 19, 2009
Wednesday, September 16, 2009
The White House's Office of Public Engagement launched earlier in the year the results of their collection of the Citizen's Voice in the Citizen's Briefing Book and many of the ideas and issues will be interest to IAP2 members worldwide -it is another way of listening into the citizen's voice. Around the world more and more leaders are recognizing that "government does not have all the answers, and that public officials need to draw on what citizens know " (US President Obama).
These films and this resource give you the chance to hear first hand what everyday citizens are saying to government and saying to one another.
Tuesday, August 18, 2009
Today, Associate Professor Dr Lyn Carson from University of Sydney had an opinion piece published in the Canberra Times generating discussion on how home is where the action is - people can log on to make their contribution from the comfort of their living room. The place of social media in dialogue and discourse is proving to be an interesting challenge for democracies like the USA where Town Hall meetings are being captured by specific interest groups and for countries like China where 'home churches' are growing at a pace.
Carson is a member of the International Board of IAP2 and will also have an article in the next edition of the International Journal of Public Participation which will be on line in the next week.
What does this all mean for public participation, online tools, deliberation vs crowd sourcing? These and other interesting discussions vital for the future of public participation will be happenning at this year's IAP2 conference in San Diego - don't leave the debate to others -come and share your experience, knowledge and wisdom. If you feel you need to top up on your knowledge and skills in this area there are many workshops in this field on offer at the conference as well. See you there!
Monday, August 17, 2009
The Australasian Affiliate have members from coast to coast and regularly gather in the capital cities of each State across the nation. Last week in Adelaide members gathered to learn more about communication and marketing in public engagement and the week before in Melbourne on climate change. Coming up soon in New Zealand members will be learning from Stacey Barr about measuring meaningful engagement after the standing room only webinar that was held last month.
Australasian members were also on hand assisting in the crafting and gave its support (and a city name) to the Brisbane Declaration on Community Engagement back in 2005 and still influencing decision-makers.
Australasian members will be presenting at this year's International Conference in San Diego as well - check out the program at www.iap2.org and see who is going to be there.
Congratulations to everyone in IAP2 Australasia!
Tuesday, August 4, 2009
Friday, July 24, 2009
Thursday, July 16, 2009
Our promise back to you is that you will get a great conference - jam packed with terrific speakers, discussions, food, field trips, films and most of all your peers and new friends!
If you can't come for the whole three days - think about signing on for some pre-conference training and upskill in social media, diversity or facilitation. Stay competitive by gaining new tools and techniques for your public participation tool kit. IAP2 is launching its new training offering Outrage Management, Emotion and Public Participation - take a sneak peek at this video for some of the content. This course is filling so don't leave it too late and miss out!
Wednesday, July 8, 2009
The way to solve the problems of our time, as one nation, is by involving the American people in shaping the policies that affect their lives.
As a local government, we must always remember that the people are the government and that an essential part of our daily work is to vigorously pursue efforts to bring all voices to the table in ways that are meaningful to our community members and that authentically consider all perspectives. That is what applying IAP2 principles in practice has meant to us
Karen Roney, Community Services Director, City of Longmont, Colorado, USA
Since its creation in 1991, the Authority has demonstrated a sustained commitment of engaging the public in major policy decisions. Indeed, the best decisions are often made when the public is involved in shaping them.
Julie Wilcox, Southern Nevada Water Authority, 2008 Winner Core Values Organization of the Year Award.
The International Association for Public Participation (IAP2) is honored to be invited to submit views to the Open Government Directive and participate in the process. Engagement with these processes is central to the mission of IAP2 – not as lobbyists, but as leaders in public participation.
This piece of advice is founded on two decades of experience of our members in the USA and supported by our international membership. Our International Certificate in Public Participation has been completed by almost 1,000 people in the USA alone since 2000 and has established itself as a training standard in this field.
The accumulated wisdom gained from applying public participation principles in community, business and government settings, where the imperative is to minimize risk, maximize engagement and build consensus, is central to the mission of IAP2 and have created what Beth Noveck referred to as a “lofty set of principles”. In this submission we demonstrate IAP2’s experience and capacity to apply principles to practice and deliver outcomes.
A practitioners, we recognize that the policy intention of this initiative is designed to create a culture of participatory practice that will lead to consensus building and increased engagement among individuals, communities, business and the public sector. It is our advice that cultural shifts such as these require building internal policies, and expertise and skills to both lead and enable these aspirations to be fully realized.
During Phase II a set of questions was posed by this process and we recognize them as the enduring questions of IAP2 clients, whether they be public or private corporations, or community-led or hosted organizations. All want to know the price and promise of public participation; the parameters and limitations of the processes; and the impact on decision-making and decision-makers. The methods employed by IAP2 members enable quality decision-making that protects and promotes policy imperatives, without compromising the integrity of the process or the necessity of decisions. It is our experience that clarity about the decision is the basic building block for problem solving and decision making that results the public and stakeholders being mutually satisfied. This planned and strategic approach also comes with the deep appreciation that some decisions are so important, some challenges so great that they cannot be made by single decision-makers and need to be underwritten by consensus built through public participation.
From Principles to Practice
A principle-centered approach enables a diversity of processes and practices without compromising the policy objectives; however the policy outcomes must still be measured.
Setting targets for participation and defining appropriate processes are initial steps in building a transparent and open policy directive without resorting to regulation. When contracts are let, projects commissioned or staff appointed, it is possible to embed principles and measures of policy outcomes into these agreements. This is a zero cost to government in offering the contracts; the responsibility of meeting these objectives falls onto both parties – the contracted to deliver and the contractor to monitor. This enables measurement and transparency and builds a reporting framework with accountability to all parties. However, if government wants to go a step further and build this approach into regulations, it would remain consistent with other policy initiatives being canvassed (e.g. the http://www.regulations.gov/ online exchange).
The institutionalized and systematic inclusion of principles that lead to measurable outcomes in public participation are fostered when measures and monitoring are written into the agreements. One example from a state jurisdiction in Australia has all the Chief Executives of Government Departments having the state’s strategic plan targets written into their performance agreements –thereby linking directly the public policy of the elected official with the performance of the civil servant.
Each year IAP2 collects from around the world examples of excellence in public participation, which are recognized through the IAP2 Core Values Awards. These typically include public bodies as well as commercial organizations and form an annual State of the Practice Report showcasing winning projects and organizations. The common feature of all these award winners is the considered application of a principle-centered approach whether it be bioethics or land use management. This year, a new award category has been established to showcase web-based applications in public participation and winners are yet to be announced. IAP2 will make this year’s award-winning applications available to the White House.
Other best practice examples we would like to draw to your attention have been captured in the Kettering Foundation funded project “Painting the Landscape” that is due for completion and launch at the 17th International Conference in San Diego. This year’s conference theme is Sustainable Decision-Making, again translating principles into practice for everyday application.
IAP2 members and our associates are involved in a wide range of projects, organizations and policy initiatives, and our links are extensive. International examples that connect law making (e.g. Tuscan Law no. 69) demonstrates how representative government and mini-publics might do more than co-exist. This law enables the convening and participation in public meetings supported by financial and administrative services. Proponents are responsible for proposing appropriate inclusive deliberative methods for engagement.
Legislative and regulatory examples abound in numerous jurisdictions (both National and State) and they tend to be linked to particular industries and portfolios for example such as Canadian Environmental Assessment Agency and the Danish Board of Technology and its link between consensus conferences and Danish Parliament.
Jurisdictions may face legal challenges around public participation has often transpired as legislation to for strategic litigation against public participation (or SLAPP) and there are again numerous examples of this around the world including one from a jurisdiction within the Australian Capital Territory, Australia.
Public engagement is core to our practice as IAP2; we understand the processes and techniques that decision-makers can confidently rely on to foster involvement of the general public as opposed to seasoned advocates and activists. We are skilled in helping decision makers and practitioners alike to lead and sculpt processes matched to the decision being considered and the people being served. Creating environments conducive to participation and unfriendly to lobbyists can be facilitated by pathways outside of the systems open to lobbyists and other professionals. We have developed strategies that are inclusive, visible and collaborative, and provide evidence of a range of voices being heard. This process will also make visible the lobbyists and their submissions to government.
IAP2 uses a suite of methods with breadth and depth to match the capacity of participation for the public in decision-making. These applications are as diverse as micro-blogging tools like Twitter ranging up to randomly selected national forums on issues of national importance; from community development projects in rural and remote settings to inner urban corporate board rooms; from on-line surveys to focus groups to webinars to involvement of arts and cultural tools (e.g. face painting consultation for children about their playground).
There are literally thousands of examples from around the world from local, state and national levels. A few are chosen here from work being undertaken by some of our members:
Speak Out, in Hawaii has been documented as an example of partnership in public consultation with local businesses, government and community members.
Southern Nevada Water Authority has for over a decade used a range of public participatory tools to build a suite of interactive opportunities with the public for decision-making that has led to long-term engagement on natural resource management.
One of the members of the IAP2 Journal Advisory Board, Professor James Fishkin, pioneered deliberative polling, which has been used to great effect in USA, UK, Australia and the European Union. The method of random selection and combining pre- and post-polling of the delegates enables a microcosm of a population (i.e. a mini-public) that can reflect and consider key issues of local and national importance. These methods have been applied to issues as diverse as crime, national health policy, alternative energy and race relations.
More recently these methods or variations of the methods have been applied in Australia at the national level at the world’s first People’s Parliament in February 2009 in Canberra Australia. Randomly selected voters deliberated on key policy issues of national importance. Another example is a Deliberative Poll ® on Muslims and Non-Muslims in Australia, hosted by Issues Deliberation Australia/America in 2007. The DVD documentation of this event has just won the 2009 US International Film and Video Festival One World Award.
Our Experience – Our Advice
IAP2 – through our members and networks, partners and collaborators – has been engaged in the processes to date being employed by the Office of Public Engagement. IAP2 remains committed to supporting and promulgating these processes to our members and networks. One potential limitation of this method is that the use of a single platform may lack the capacity to deliver results to the OPE that reflect the potential breadth and depth of public participation.
The OGI consultation process is nearing completion, so the following advice is designed to shape future processes and direction of policy implementation. If the OPE determined that the solitary platform of Web 2.0 applications were to be used for public participation, it could be open to the criticism of providing an elite and limited process. This creates a vulnerability to criticism from constituencies that the long-term strategic action deriving from these early processes is fundamentally flawed and therefore weak. Other tools are available and we direct your attention to a list of technical improvements created by one of our members.
IAP2 offers advice on how to strengthen these processes and how to embed quality public participation into all levels of government. This will enable long-term sustainability of the policies of open government.
IAP2 has discovered that careful planning for participation requires analysis of those to be included in the decision-making and those affected by the decision. In this project the OGI is seeking to receive input from the public that will enable it to implant transparency tools within the systems of government and governance. Such planning is the heart of IAP2 practices in public participation. We specialize in matching the capacity of the constituencies with the tools and techniques of public participation. We have learned that no single approach to public participation will deliver the desired policy outcomes. Rather, prior to designing and implementing a public participation plan, each initiative requires analysis to ensure the measure of proactive public engagement compared with the risks of having no involvement or inappropriate participation. IAP2’s five steps for public participation planning have been tested on policies and projects in a range of jurisdictions, cultures and language groups. They are robust because they work. These steps are supported by a suite of tools, tasks and processes. The steps are:
1. Gain internal commitment
2. Learn from the public
3. Select the level of participation
4. Define the decision process and participation objectives
5. Design the public participation plan
A disciplined approach to these steps will deliver:
- a clear problem/opportunity or problem statement – what is it that needs to be decided ie what’s wrong that needs to be fixed, what are the opportunities to be seized
- clarity about the level of engagement with the public on what issues need to be canvassed and what promises can be made to the public
- a comprehensive analysis of stakeholders
This is turn will generate a public participation plan that is transparent and open with collaborative features.
In our experience with organizations and communities, we have found that it is critical to enable leadership, employ skilled and consistent practice and explain how the decision is to be made by identifying the parameters and depth of participation in the decision-making process.
In previous advice to the OPE, we have suggested that the support needed within government would be enhanced through the education and training of government officers in these policy imperatives. It is our view that, while there is significant skill and knowledge within some areas of government, there are gaps at the interface with the public by everyday officers that would be strengthened with consistent entry-level applications in public participation that are not web-based. These could be seen as a precursor to web-based community engagement or crowd sourcing for future initiatives of the administration.
To this end, IAP2 offers a foundation certificate in public participation that is affordable and available in multiple locations across the USA; individual officers can participate, or a planned partnership approach between specific divisions or departments could be developed. IAP2 is not an advocacy body; it has no political ties and is truly independent. The skills transfer offered in the certificate are elementary and accessible with universal application. Membership of IAP2 could be a natural extension to the training as well to enable ongoing professional development within a broader international context, enabling officers to learn from other jurisdictions.
Our experience tells us that the spectrum of public participation can work at multiple levels in real time, employing a range of techniques for interacting with different stakeholders.
We know to the importance of providing the public with balanced and objective information to assist in understanding the problem, alternatives, opportunities and/or solutions is matched with the promise to the keep the public informed. We know that the need to obtain public feedback on analysis, alternatives and/or decisions is matched with the promise to keep informing, listening, acknowledging concerns, aspirations and providing feedback on how the input from the public has made a difference. We know that working directly with the public throughout the process enables public concerns and aspirations to be consistently understood and evaluated, which will be reflected in the alternatives developed and feedback on how public participation influenced the decision. Partnering with the public includes developing alternatives and identifying preferred solutions; and this is matched with the promise of innovation based on community advice and recommendations, as deeply as possible. And finally, we know that to place the final decision-making in the hands of the public is matched with the promise that implementation is the will of the people. The ultimate form of empowerment in a democracy is the power of the vote.
IAP2 stands willing, ready and able to support collaborative ventures that will enhance the implementation of this directive. IAP2’s invitation to the Office of Public Engagement to join in its 17th International Conference in San Diego in September is still open; we would very much welcome an affirmative response so that we might meet and advance this conversation in a very practical way. I look forward to hearing whether you or one of your colleagues can join us at that time.
Tuesday, July 7, 2009
Tuesday, June 30, 2009
Web 2.0 Tools
Dr. Crispin Butteriss, Bang the Table, Newcastle Australia
Web-based engagement is sustainable for both process and practical reasons. It provides a new and broader public with an opportunity to get involved in conversations about places and issues that affect them. It also reduces travel requirements by allowing citizens to join conversations from home or work. This session will explore workshop online community engagement through a series of case studies.
Facebook: Fad or Failure?
Martin J. Cowling, People First—Total Solutions, Melbourne Australia
This session outlines the social networking technologies, their potential and actual usage and poses some questions as to whether these technologies are a temporary phenomenon or represent a fundamental shift for those engaged in raising public participation.
David Messerschmidt, Public Affairs Media Group, Seattle, WA USA
Public participation takes place in a new communications environment that includes “legacy” print and broadcast media, social networks, bloggers, “citizen” journalists, mashups and new online tools that pile into the toolbox everyday. To be sustainable practitioners managing public participation processes need both access to and an understanding of these new tools.
Social Networking Solutions
Karen Franz, San Diego Coastkeeper, San Diego, CA USA
Soumya Chennapragada, San Diego Coastkeeper, San Diego, CA USA
The purpose of this session is to explore the strengths and weaknesses of social networking tools for nonprofits wishing to engage communities in a collaborative dialog to protect environmental health building upon on a complex data set. The environmental data presents a lens through which social networking tools are applied for community engagement.
Amelia Shaw, Translink, Burnaby, BC Canada
Patti LaCroix, MA Catapult Media, Halifax Canada
Kirsten Koppang-Telford, Translink, Vancouver, BC Canada
Showcasing public transportation in Vancouver, this session will report on a recent e-consultation pilot project undertaken by TransLink as part of its 10 Year Plan consultation process. Central to the pilot project was an exploration of how e-consultation could support the development of stronger, durable decisions that improve the quality of life for today and future generations in our community.
Friday, June 26, 2009
This week in California two IAP2 mini-symposia have showcased and demonstrated check out this one from San Francisco. There will be more of this coming up at the conference later in the year - as it is a major thread running through the conference Sustainable Decision-Making - the price and promise of public participation.
Thursday, June 25, 2009
Wednesday, June 24, 2009
"I love public participation so I want to hear your ideas for solving our budget, no matter how radical. Use #myidea4CA.7:26 AM Jun 10th from web " But he's not the only one - last night in San Francisco the IAP2 Northern Californian Chapter hosted a mini-symposium.
A wide cross section of practitioners attended from new graduates to seasoned experts. It was a chance to learn about the macro with a case study from the UK on a national government approach to P2 and the micro with a technical application on empathy in communications. The diversity of information shared included a story from the outback of Australia to the high tech web-based tools being applied in the White House. The breadth and depth of the input was enriching and valued by all participants - demonstrated by the event going over time!
This was a significant networking and professional development opportunity that IAP2 offered its members and colleagues in the field by the Northern California Chapter.
Photos and files from the event will be uploaded in due course.
Saturday, June 20, 2009
The judging team is led by Geoff Wilson, winner of last year's Project of the Year, with Capital Health, Halifax, Nova Scotia, Canada. Geoff is joined by:
Dr Patricia Wilson, University of Texas, Austin USA
Chad Foulkes South Coast Shire, Victoria, Australia
Lynne Gillette, US Institute for Environmental Conflict Resolution, USA
Sandy Heierbacher, National Coalition for Deliberation and Dialogue, USA
Sandra McBrayer, The Children’s initiative, San Diego, USA
Dr. Alice Siu, Center for Deliberative Democracy, Stanford University USA
Julie Wilcox from last year's Organisation of the Year, South Nevada Water Authority reflected on the value of acknowledging public participation and the value of sustained engagement with these words: " Since its creation in 1991, the Authority has demonstrated a sustained commitment of engaging the public in major policy decisions. Indeed, the best decisions are often made when the public is involved in shaping them.
As you all know, consensus-based decision making is never easy. It takes time, effort, and a willingness to set-aside personal interests for the sake of a greater good. The Authority itself was established, to put an end to the in-fighting and competition that was occurring among water agencies in Southern Nevada’s Las Vegas Valley. Under General Manager Patricia Mulroy’s direction, the Authority was designed as a consensus-based cooperative agency, focused on managing water on a regional – not local – basis.
The Southern Nevada Water Authority includes in its membership the seven largest water and waste water agencies and each has one member on the Board of Directors. Each agency – no matter the size – has a veto power. So the smallest member, which only delivers 2 percent of the water, can not be taken advantage of. Consensus is required in all administrative decisions.
In Southern Nevada, we rely on the Colorado River to meet 90 percent of our water supply. Nevada received the smallest allotment of Colorado River water under the Colorado River Compact of 1922 – less than 2 percent of the River's water – because the Colorado River was allocated primarily on the basis of agricultural potential. But Nevada and its arid lands discovered a different way to develop as a community.
The American West today bears little resemblance to the West of 1922. The entire West has exploded with population increases and is suffering from a devastating 8-year drought. In order to meet the challenges this brings, we must seek to involve all interests in finding solutions to complex problems. We must do this regionally by working with our neighboring states and locally by engaging our citizens because the best decisions include the voice of the community.
We are so very proud to be recognized by those who, like us, value and demand opportunities for public participation in policy issues of any community. We applaud all here tonight for embracing this vision and we are proud to pursue it with you. Thank you for extending to us the Core Values award of IAP2 Organization of the Year.
Based on recommendations of its citizen committees:
· The Authority successfully developed a funding plan to build more than $2 billion in regional water infrastructure just in time to meet community needs. Because the plan had been vetted and supported by a broad-based group of stakeholders, it received 72% of the vote when the plan was considered during a general election..
· The Authority achieved its goal of 25 percent conservation of total water use four years ahead of schedule. Following the completion of this goal, a subsequent committee set a new goal, which we are on track to achieve ahead of schedule. This year, Southern Nevadans are using 15 billion gallons less water than they did five years ago, despite the addition of 400,000 new residents during that span and more than 40 million annual visitors.
· We have also developed and implemented the largest direct-injection artificial recharge program in the nation to protect the Las Vegas Valley groundwater aquifer.
· The Authority stepped up and began coordinating efforts to restore the ecological functions of the Las Vegas Wash, which conveys treated effluent and stormwater back to the Colorado River. These efforts have included construction of 10 erosion control structures (reducing total suspended solids by more than 50 percent), stabilization of 5.5 miles of bank, and revegetation of more than 175 acres of wetland.
· We are currently in the process of implementing major recommendations to develop additional supplies to meet future demands. This has included successful negotiations with other states for increased flexibility on the Colorado River and the development of unused groundwater supplies that are available in our state.
Public participation shapes nearly every policy decision considered by the Authority. Even today, we still rely on the recommendations and policy directions of current and past public processes. The best decisions are made when they account for the voice of the community as a whole. Thank you again for extending to us the honor of IAP2 Organization of the Year."
We look forward to announcing this year's batch of winners and celebrating their success at this year's Core Values event in San Diego as part of 17th International Conference.
Thursday, June 11, 2009
This week applications closed for the international core values awards and attracted entries from Ghana, South Africa, UK, USA, Canada, Australia and Thailand. All entries demonstrated how they are applying these core values in public participation. The judges now go to work to assess the organisation and the project of the year that best reflects the application of these values. The new category for innovation will in its inaugural year focus on the use of web-based technology. Results will be announced in time for celebrations at the Conference in San Diego.
Monday, June 1, 2009
Thursday, May 28, 2009
What if public engagement for sustainable decisions is becoming the new normal in our governments, schools, businesses, and other systems? What is the promise? What is the price? How do we seize the moment?
The morning of Wednesday September 23rd will be spent exploring one of our field's most pressing challenges: how do we make public engagement more integral to our systems? Let's see what creative solutions, ideas, and even next steps can we come up with together! Sandy Heierbacher, Director of the National Coalition for Dialogue & Deliberation (NCDD), and Myriam Laberge & Brenda Chaddock of the Masterful Facilitation Institute will lead this highly experiential session using innovative participatory techniques that you can take back home.
Don't sit on the sidelines - join in the discussion and be there to shape the future.
Thursday, May 21, 2009
Check it out and let us know what you think.
Tuesday, May 12, 2009
The IAP2 International Conference in September in San Diego will have a number of sessions and a stream for practitioners and policy makers on the tips, tools and techniques for this generational shift in civic involvement.
IAP2 foundations embrace consensus building in democracies. These foundations include a tried and tested process, training and set of tools that can be applied to enhance transparency and quality of decision-making. They are designed to improve the quantum and quality of public input by using a range of existing traditional platforms and emerging information communication technologies.
Appealing to public policy makers, practitioners and researchers, this year's conference theme Making Sustainable Decisions: the Price and Promise of Public Participation acknowledges that this work does come at a price and therefore has its own rewards! Investing your time to come to San Diego and join in these deep and necessary conversations will be well worth the effort!
Monday, May 4, 2009
Wednesday, April 29, 2009
As you’re reading this it’s anyone’s guess at what stage we’ll be in terms of the current swine flu issue. That is the nature of issue/crisis management.
First things first: Epidemic is defined as an outbreak of disease that occurs in more cases than you would normally expect. Pandemic is defined as an outbreak of disease that occurs over a wide geographic area and affects an exceptionally high percentage of the population. Semantically it’s that simple.
The World Health Organization (WHO) moved to Phase 5 (of a six phase scale) on Wednesday. It’s likely that a pandemic is inevitable, but not necessarily imminent (it could dawdle for months, especially if it doesn’t like Northern Hemisphere summers) and not necessarily severe (mild pandemics are still pandemics, but noticeable only to professionals; it is too soon to even begin to guess how mild or severe this one might be).
According to the WHO, since the 18th century we have averaged 3 pandemics per century, every 10 – 50 years, so there’s no reason to think this won’t happen.
Public concern is growing, which is probably good, and public trust of authority has declined over the years, not the best of situations.
David Satcher, former U.S. Surgeon General said, “To the extent that the public panics, to the extent that the public demands antibiotics when they don’t need them, all of these things represent weaknesses in the public health infrastructure”.
Some people are appropriately worried; some are excessively worried; some are imagining that what’s quite possible soon is already here (e.g. “worried well” showing up in hospital emergency rooms with mild respiratory symptoms); many are unduly apathetic. Panic would be a VERY bad sign, but official fear of panic (“panic panic”) tends to lead to over-reassurance and suppression of alarming information – which tends to undermine trust and perhaps even lead to public panic.
Officials at every level need to be candid, to encourage dialogue, and to tell citizens the things they can do to prepare and ways they can help their community prepare. We want a public that can bear its fears, not a public that has been persuaded not to feel them.
If your family or organization doesn’t yet have a plan, today would be a good day to develop one. Your planning should be built keeping the following in mind:
Follow the hygiene recommendations and instructions of your local health officials -- wash your hands often with soap and warm water and cough into your sleeve. Prepare to stay home for awhile -- make sure you have enough food, water, medicine, and anything else that you might need if you couldn’t go out for awhile.
Government encourages ‘social distancing’ as the primary preventative course of action. Sick people need to stay home and others will want to, but critical work and functions will have to continue.
The uncertainty of a chaotic and unpredictable situation highlights the need to know what’s going on. Communication is and will remain critical.
The first goal of an effective communication strategy is to create a community or ‘social context’ for dealing with an unfolding situation. Make sure you know how to reach and communicate with your family and critical employees at all times. Make sure that you have a way of communicating with your sick employees.
Crisis planning and response should err on the side of overreacting and over-communicating. Don’t allow a vacuum of information to be filled with rumor.
Here’s a link to a good checklist for your business or agency.
John Godec USA Board Member
Today I want to talk about the health emergency that is gripping the world
Last weekend I was on International President duty in Vancouver. I love the power of virtual meetings and social media to bring people together, share information and get the job done. The International Board are a team of committed practitioners. The emerging swine flu emergency had us cut the meeting short.
At times like this our attention turns to looking after the people we love, the people in our networks and communities. IAP2 is no different. We will be keeping a careful watch on developments, in terms of our own events program and change any plans to make sure we keep you safe. We will keep a daily watch on the advice from health officials on how best to act.
I know that you will want to help in this situation.
Over the last few months we have been working with Peter Sandman a world leading expert in outrage management, on development of a new international program. Peter is a leading communication advisor to the Centre for Disease Control and the WHO. This sounds like and advertisement, it’s not.
I want to direct you to advice from Peter about communication in a pandemic. The link is: http://www.psandman.com/col/panflu4-1.htm. if you want to help it is a great place to start. We will be loading links to other resources that will help you help.
For the moment take care. We are thinking you and will help in any way we can.
Tuesday, April 21, 2009
Friday, April 10, 2009
When Stakeholders Are Upset
Presenter: Peter M Sandman
Book on line www.iap2.org
April 28-29, 2009
This two-day seminar will differ from most IAP2 training in three ways:
The teaching modality will be presentation and Q&A, not participatory exercises.
The content focus will be Peter Sandman’s approach to “outrage management” – low-hazard, high-outrage risk communication.
The seminar is a step on the path to releasing an IAP2 outrage management training. Toward that end, the entire seminar will be videotaped, and a development team will periodically take time to seek participant guidance on how best to convert “Sandman on Outrage Management” into “IAP2 on Outrage Management.” Be part of this exciting learning opportunity.
8:00 a.m. Introductions
8:15 a.m. Introduction to Risk Communication
Risk = Hazard + Outrage
Components of Outrage
Four Kinds of Risk Communication
The Seesaw and Other Risk Communication Games
10:00 a.m. Break
10:15 a.m. Introduction to Risk Communication (continued)
11:30 a.m. Discussion with Course Development Team
12:00 noon Lunch
1:00 p.m. Strategies of Outrage Management
Stake out the middle, not the extreme
Acknowledge prior misbehavior
Acknowledge current problems
Give others credit for achievements
Share control or be accountable
Bring unacknowledged concerns to the surface
2:45 p.m. Discussion with Course Development Team
3:00 p.m. Break
3:15 p.m. Strategies of Outrage Management (continued)
4:45 p.m. Discussion with Course Development Team
5:00 p.m. Adjourn
8:00 a.m. Follow-up Q&A/Discussion
8:30 a.m. Strategies of Outrage Management (continued)
10:00 a.m. Break
10:15 a.m. When Outraged Stakeholders Are Substantively Right
10:45 a.m. Where Does P2 Fit in Outrage Management?
Where Does Outrage Management Fit in P2?
11:45 a.m. Discussion with Course Development Team
12:00 noon Lunch
1:00 p.m. Barriers to Outrage Management
2:00 p.m. The Outrage Industries: Activists and Journalists
2:45 p.m. Discussion with Course Development Team
3:00 p.m. Break
3:15 p.m. Empathy in Outrage Management
4:45 p.m. Ethics in Outrage Management
4:15 p.m. Closing Remarks and Course Evaluation
4:30 p.m. Discussion with Course Development Team
5:00 p.m. Adjourn
Thursday, April 9, 2009
IAP2 in Australasia is an organisation dedicated to supporting our members and developing the practice of public participation across the region. At the heart of their practice is putting people at the centre of decisions that affect their lives. IAP2 in Australasia is full of committed professionals dedicated to growing and developing our practice. Over the last few years they have seen considerable growth both in terms of membership base and level of activity. There are over 500 members across New Zealand and Australia and this year alone they are hosting a scheduled 80 conferences, events or training workshops.
Growth and the current level of activity has caused us to look again at our administrative support needs.
IAP2 Australasia is seeking expressions of interest from suitably qualified individuals or companies to provide association administration and support services. This EOI is open to individuals operating in the role of Executive Officer or to companies specializing in support to associations. If you are interested or know someone who might be, find out more at www.iap2.org.au
Applications must be received by Thursday, April 23, 2009.
Monday, March 30, 2009
Friday, March 20, 2009
Yes we will be at the Westin, Downtown San Diego
2. Are we allowed to submit 1 or 2 attachments or appendices along with the 10 page proposal?
You can submit appendices however the capacity to communicate effectively within the guidelines will be valued.
3. Will you accept a bid for a specific element eg Audio Visual, Core Values Dinner, Monday night social event?
Yes we will be open to bids for individual elements – and then we will be looking for compatibility and fit
4. Is the registration for the event handled by IAP2 or is that to be included in my services?
IAP2 will be able to handle this
5. Will name badge preparation be required by me or is IAP2 providing?
IAP2 will be able to handle this
6. You have “identify potential funding partners and make requests for sponsorship” included. Does that mean that you are expecting your provider to research and solicit sponsors within your industry, or just coordinate with and support IAP2 staff in this effort?
A bit of both – this would be shared and there are a number of leads we are already working with, however we will be seeking additional support from a successful team
7. Approximately how many conference calls and what length with the staff, committees, etc., do you anticipate?
It is anticipated that this will be variable starting fortnightly and weekly heading into the event
8. Does the IAP2 provide some staff/volunteers to assist with on-site registration and other needs or is that expected to fall within the $25,000 allowed budget for this service?
Yes, IAP2 will have staff and volunteers on hand to support
9. Can you define “capacity to attract registrations” for me?
You may have access to networks, markets and linkages that are close to the theme, IAP2 shared interests that will assist in the generation of registrations.
10. How many exhibitors do you anticipate?
Less than 25.
11. Will the participants all be local to San Diego / CA?
No, IAP2 is an international organization – participants will be traveling from around the world to attend the event.
12. Have you ever used an event planner for past conferences?
Yes, we have used event planners for past conferences.
Essentially this will be providing up to date information that we can put out to our markets, suppliers and networks as necessary.
14. We would gladly coordinate all media activities. We want to make sure and find out whether or not you have any current contacts or if you have a fulltime P.R. firm working with you on this program? Can you please clarify that for us?
We have international support in this area, however will be looking for local and customised support to generate registrations and interest in USA, California and San Diego.
15. We have never gone over budget since 1978 and know we can stay within your Board’s approved budget parameters. n order to further understand the project can you please let us know how many competitive bids you would like for us to request for the services and materials? If you want to break up your bids we will consider that option, there is one overall budget parameters
16. To what extent would we need to identify potential funding partners and make requests for sponsorship as well as assist with any grant applications?
This is a shared responsibility with the Board and committee and we will be working together on this front. Identification of real leads that are congruent and value add, rather than a list of sponsors is what we are looking for. Given we are a 501 3 c there is potential for taxation benefits for donors that has not been realised previously.
17. Do you have a specific format which you would like for us to provide the regular written and verbal reports to the Executive Director or can we use the system that we have already in place? What type of information would you like to include in these reports? Verbal and Email is preferred
Report template will be agreed as part of initial discussions and will include information on registrations, advancing project elements within the workplan, identification of risks and strategies to ameliorate them; strategies to identify opportunities and take advantage of them
18. Would we be required to travel to meet in person with the Executive Director and IAP2 staff?
If travel is required it will be IAP2 staff and volunteers who would meet in San Diego.
19. In the past, our events which had participants come from around the world we had to write visa letters; would you need us to write any for this conference?
We would be able to address and support this aspect.
20. Would you be expecting any VIPs to be attending and needing any special requirements?
VIPs are expected and we would be wanting to ensure that the logistics would support their visit. A volunteer team will be recruited to support this aspect, and the event planning group would be required to brief and coordinate with the volunteers.
If you review the Conference Proposal for Submissions which you can find on the IAP2 home page you will see the streams planned and the call for a diversity of submissions with a strong emphasis on process rather than the traditional "stand and deliver" approach; the program will include field visits, meetings and films. Refer to the FAQ for potential conference presenters for more details to this (February 17th)
22. Are the extracurricular activities designed for the entire group? Or are there multiple events for the attendees to select from?
23. Do you accept in-kind donations of goods and services in lieu of cash sponsorships and if so, what would be your top priority items?
Yes, we have a sponsorship target to meet and you will see from the conference page on our website already some sponsors and in-kind sponsors are already listed. The priority is to get financial sponsorship as we have tried to keep registrations costs as low for members as possible.
We don’t require a comprehensive breakdown
25. Can you confirm is $25,000 the limit that cannot be exceeded for solely the management of the conference? If we need to hire a subcontractor (i.e. PR Firm, Onsite Staff), is this cost expected to be absorbed in the $25,000?
Any hiring done by the contractor will have to be within these parameters and absorbed into the cost
26. Will our staff be provided with hotel accommodations over the event days or does that cost need to be covered under the management fee of $25,000?
There maybe capacity for this and it is subject to negotiation with the winning bid
27. We see your website offers Spanish and French translation. As your event is attended by international attendees, are printed materials translated into other languages or are interpreters utilized at the conference
No there will be no need for material in other languages or interpreters
Tuesday, March 10, 2009
A program of the Harford Public Library
Would you be prepared to host a gathering with your peers and colleagues to listen to this webcast? If yes, let email@example.com and we will promote to our USA members.
Opening Doors: Finding the Keys to Open Government
Public Participation in the Obama Administration’s Development of the“Open Government Directive” Friday, March 20, 200812:45 pmHartford Public Library, 500 Main Street
Co-sponsored by the Connecticut State Library and Hartford Public Library
On his first day in office, President Obama in his Memorandum on Transparency and Open Government directed his Administration to develop recommendations for an "Open Government Directive" that moves government towards being "transparent," "participatory," and "collaborative." Today’s program presents a great opportunity for the public to be involved in the crafting of this directive. Individuals who are intimately involved in formulating the Administration's policies and agendas will explain, by live web cast from Washington, DC, the initiative's goals, receive feedback from the audience, and let members of the public know how they can continue to participate.
To begin the discussion about open and interactive government, Patrice McDermott, Director of OpenTheGovernment.org and Ari Schwartz, Vice President of the Center for Democracy and Technology (CDT) will release a report based on the results of Show Us the Data, a web-based survey used to discover what information the public wants to get access to and use, but cannot.
The presentation will be followed by a discussion between speakers and the audience on what the Obama administration hopes to achieve, the policy issues facing this administration, the Obama administration's vision for e-government, and financial and economic transparency.
Confirmed Speakers: Dan Chenok, a member of President Obama's "Technology, Innovation and Government Reform" transition team, former branch chief for information policy and technology in the Office of Management and Budget (OMB) and currently senior vice president and general manager of Pragmatics, Katherine McFate, a Program Officer for Government Performance and Accountability in the Ford Foundation's Governance Unit, Beth Noveck, a professor of law and director of the Institute for Information Law and Policy at New York Law School and author of Wiki Government (Brookings 2009), and Vivek Kundra, currently Chief Technology Officer (CTO) for the District of Columbia Government.
The live webcast will be followed by a moderated discussion (on-site) facilitated by Jeffrey B. Cohen of the Hartford Courant.
12:30: Participants welcome to bring a bag lunch – free beverages provided12:45: Introduction of program
1:00: Live webcast from Washington DC
2:30: Moderated discussion (on-site): Jeffrey B. Cohen, Hartford Courant
For more information call 860-695-6365.
Opening Doors: Finding the Keys to Open Government is a Sunshine Week program. Sunshine Week is a national dialogue on open government and secrecy. For more information go to www.sunshineweek.org.
Visit www.hartfordinfo.org, your gateway to information and data on issues of importance to those who live and work inHartford and the region.
Monday, March 2, 2009
Friday, February 27, 2009
The Exclusive Call to IAP2 trainers ONLY for the development of a new IAP2 training offering in Outrage Management is now CLOSED. There will be future announcements in late May on how others might like to participate in this opportunity later in the year.
The Call for Pre-Conference Training has been extended until Tuesday March 3rd at 12 noon GMT and no further submissions will be accepted after that date.
The Call for Conference Presentations remains open until March 27th 12 noon GMT and there is no capacity to accept late submissions.
Thank you to all the people to date who have submitted ! The level of interest and calibre is very high. We look forward to announcing the next steps in all these developments.
Tuesday, February 24, 2009
Listen in to the presentation and discussion on Future Perfect Thinking and Scenario Planning.
If you have you tube clips you'd like to share with others in the IAP2 network please let us know.
Friday, February 20, 2009
Tuesday, February 17, 2009
Q:Will you accept submissions that pay attention to business outreach participation strategies?
A: Yes if the outreach reflects a two-way strategy and where there has been public engagement to enhance participation in decision-making
Q: Can you please provide some more clarity on the differences between the streams.
Q: Our preferred project to showcase is a large city-wide project and we are not sure what to focus on that will meet the conference objectives – can we have some ideas about what focus we should take?
Q: Have you got any conference papers we can review from the past?
Q: How many sessions are there going to be?
Q: Can we submit more than one submission for consideration?
Q: is it possible for us to get a vendor booth area where we could offer interactive demos of our software? If so, would that cost extra?